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FAQs
What types of payment methods do you accept? TOP We accept Paypal, Visa, Mastercard, and Discover. What is your average delivery time? TOP All orders are shipped as soon as possible. Orders will ship within 5 business days of placing your order. Depending on orders received shipping time does vary and can be longer than 5 business days. We will notify you if we estimate shipping time to be extended. We will pack your order with great care and attention. Protective materials are used to ensure that your purchase arrives in excellent condition. Do you ship internationally? TOP Not yet. At this time, we do not ship outside of the continental United States. We may add that option in the future. What is your refund/exchange policy? TOP Any mistakes, shortages, damages or defective products need to be reported to us within 5 days of receiving the order. Damages due to freight carrier must be reported immediately. Please save the box your order was shipped in. The carrier will want to see the damaged box and contents. Damaged products must be returned unopened. All You Need is unable to take responsibility for damaged products due to freight carrier. Otherwise, all sales are final. What is the best way to contact you? TOP To reach us, click on the "Contact Us" link on the home page and fill in the information. An email would then be sent to directly to us. Or you could contact us via email: contactus@allyouneedscrapbookkits.com To reach us by telephone: (843) 407-7081 To reach us by mail: 1937 W. Palmetto St., #132, Florence, SC 29501 It is our goal to available to answer an questions regarding our products! |
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